Interpersonal Communications

Training Workshops

Marketing and Sales
Executive and Management Development
Personal Development
- Interpersonal Communications
- Project Management
- Self Motivation
- Stress Management
- Success In Adversity
- Time Management

Interpersonal Communications

Personal Effectiveness and the Art of Expression

INTRODUCTION

This course aims to provide participants with a greater understanding of the importance of Interpersonal Communication and key skills required for Effective Communication for personal and corporate success.

OBJECTIVES

At the end of this workshop, participants will have a better understanding of...

Speak and listen effectively to establish rapport, trust and personal style in various interpersonal communication settings
Accept and give feedbacks constructively
Establish high touch in Communications

KEY TOPICS

1. Effective communication habits

Listening and Speaking
The Art of Speech and our voice
Verbal and non-verbal communications

2. Ability and confidence to communicate with anyone

Learning from NLP (VAK & AD)
Briefing on IQ, EQ and SQ (SQ Analysis)
Overcoming communication weaknesses
Giving & receiving feedback
Forming effective communication habits

3. Interpersonal Communication in Meetings

Meeting communication basics
The art of evaluation, making comments and disagreement
Six Thinking Hats as a tool

4. Interpersonal Communication in Networking

Dress Code, different occasions (Cocktail, house party, buffet, dining etiquette, table manner)
The Art of Compliments
Cross Cultural Communication

5. Business etiquette

Manners around Business cards, Email, telephone and letters
Hi-tech Hi-touch?